Privacy policy



Last updated: July 28, 2026

UNCA STUDIO SRL operates this store and website, including all related information, content, features, tools, products and services (the "Services"). The Website is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to personal data processing.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller is:

  • UNCA STUDIO SRL
  • Registration Number: J2026024275004
  • Fiscal Code: 54471180
  • Address: Str. Erkel Ferenc, Nr. 6, Ap. 4, Cluj-Napoca, Romania
  • Email: contact@unca.studio

 

2. Personal Information We Collect

  • Contact details: name, address, phone, email
  • Financial information: payment details (processed securely via third-party providers)
  • Account information: login credentials and preferences
  • Transaction information: orders, returns, cart activity
  • Communications: messages sent to us
  • Device information: IP, browser, device
  • Usage data: interaction with the website

3. Sources of Data

  • Directly from you
  • Automatically via cookies and tracking technologies
  • From service providers (Shopify, payment providers)
  • From marketing partners (Meta, Google)

4. How We Use Your Data

  • Contract performance: processing orders, delivery
  • Customer support and communication
  • Fraud prevention and security
  • Improving the Services
  • Marketing and advertising (only with consent)

5. Legal Basis (GDPR)

We process personal data based on:

  • contract performance
  • legal obligations (e.g. accounting)
  • legitimate interest (security, analytics)
  • consent (marketing, cookies, ads tracking)

6. Marketing and Tracking Technologies

We may use third-party tools such as:

  • Google Analytics
  • Google Ads
  • Meta (Facebook) Pixel
  • Shopify analytics

These technologies may track your behavior across websites and are used only where required with your consent.

You may withdraw your consent at any time via cookie settings.

7. How We Share Data

  • Shopify (platform provider)
  • payment processors
  • courier services
  • marketing providers (Meta, Google)

Some providers may process data outside the European Economic Area (EEA), using safeguards such as Standard Contractual Clauses (SCC).

8. Data Retention

  • orders and customer data: up to 3 years
  • financial records: up to 10 years (legal requirement)
  • marketing data: until consent withdrawal

9. Your Rights

You have the right to:

  • access your data
  • request correction
  • request deletion
  • restrict processing
  • data portability
  • object to processing
  • withdraw consent at any time

You also have the right to lodge a complaint with a data protection authority.

10. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

11. Children's Data

The Services are not intended for children, and we do not knowingly collect data from minors.

12. International Transfers

Your data may be processed outside the EEA. Where applicable, we use legal safeguards such as Standard Contractual Clauses.

13. Changes

We may update this Privacy Policy. Updates will be posted on this page.

14. Contact

For questions or requests, contact us at:

contact@unca.studio

You may also file a complaint with your local data protection authority.